Dissatisfied With My Dopod…See You In Court!
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Yeah, that’s what I learned from a recent news in Malaysia, where the dealer was ordered to repair their buyer’s Dopod D810 free of charge.
The victim claimed that the phone (Dopod D810) that she bought months ago and still under warranty having several problems with its buttons.
She took the phone to the dealer but they insist payment for the repair, which cost RM 1,000 but that shouldn’t be happen since it still under warranty.
In court she asked for refund but got rejected, instead the dealer was told to repair the phone without charge.
"In its defence, the dealer was adamant in its stand that the claimant’s phone had been in contact with liquid, based on their earlier repair works on the phone and as such the warranty was not applicable, adding that the conditions of the warranty were clearly stated."
via : http://www.dailyexpress.com.my/news.cfm?NewsID=57576
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